5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking
technologies to collect and store your
information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to
access or store information. Specific information
about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie
Notice.
6. IS YOUR INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short: We may transfer, store, and process your
information in countries other than your own.
Our servers are located in. If you are accessing our Services from
outside, please be aware that your information may
be transferred to, stored, and processed by
us in our facilities and by those third
parties with whom we may share your personal
information (see "WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?" above),
in and other countries.
If you are a resident in the European Economic
Area (EEA) or United Kingdom (UK), then these
countries may not necessarily have data protection
laws or other similar laws as comprehensive as
those in your country. However, we will take all
necessary measures to protect your personal
information in accordance with this privacy notice
and applicable law.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as
necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required
by law.
We will only keep your personal information for
as long as it is necessary for the purposes set
out in this privacy notice, unless a longer
retention period is required or permitted by law
(such as tax, accounting, or other legal
requirements). No purpose in this notice will
require us keeping your personal information for
longer than the period of
time in which users have an account with us.
When we have no ongoing legitimate business need
to process your personal information, we will
either delete or anonymize such information,
or, if this is not possible (for example, because your
personal information has been stored in backup archives),
then we will securely store your personal information
and isolate it from any further processing until deletion
is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a system of organizational and technical
security measures.
We have implemented appropriate and reasonable
technical and organizational security
measures designed to protect the security of any personal
information we process. However, despite our safeguards
and efforts to secure your information, no electronic
transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties
will not be able to defeat our security and improperly
collect, access, steal, or modify your information.
Although we will do our best to protect your personal
information, transmission of personal information to
and from our Services is at your own risk. You should
only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or
market to children under 18 years of age.
We do not knowingly solicit data from or market
to children under 18 years of age. By using the
Services, you represent that you are at least 18
or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of
the Services. If we learn that personal
information from users less than 18 years of age
has been collected, we will deactivate the account
and take reasonable measures to promptly delete
such data from our records. If you become aware of
any data we may have collected from children under
age 18, please contact us at ops@empirenational.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European
Economic Area (EEA), United Kingdom (UK), and
Canada, you
have rights that allow you greater access to and
control over your personal information. You may review, change, or terminate your
account at any time.
In some regions (like the EEA, UK, and
Canada), you
have certain rights under applicable data
protection laws. These may include the right (i)
to request access and obtain a copy of your
personal information, (ii) to request
rectification or erasure; (iii) to restrict the
processing of your personal information; and (iv)
if applicable, to data portability. In certain
circumstances, you may also have the right to
object to the processing of your personal
information. You can make such a request by
contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in
accordance with applicable data protection laws.
Withdrawing your consent: If
we are relying on your consent to process your personal
information, which
may be express and/or implied consent depending on the
applicable law, you have
the right to withdraw your consent at any time. You
can withdraw your consent at any time by contacting
us by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal,
nor when applicable
law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing
grounds other than consent.
Account Information
If you would at any time like to review or change
the information in your account or terminate your
account, you can:
- Contact us using the contact information
provided.
Upon your request to terminate your account, we
will deactivate or delete your account and
information from our active databases. However, we
may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or
comply with applicable legal requirements.
If you have questions or comments about your
privacy rights, you may email us at ops@empirenational.com.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a
Do-Not-Track ("DNT")
feature or setting you can activate to signal your
privacy preference not to have data about your
online browsing activities monitored and
collected. At this stage no uniform technology
standard for recognizing and implementing
DNT signals has been finalized. As
such, we do not currently respond to DNT browser
signals or any other mechanism that automatically
communicates your choice not to be tracked online.
If a standard for online tracking is adopted that
we must follow in the future, we will inform you
about that practice in a revised version of this
privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you
are granted specific rights regarding access to
your personal information.
California Civil Code Section 1798.83, also known
as the "Shine
The Light" law, permits our users who are California residents
to request and obtain from us, once a year and free
of charge, information about categories of personal
information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses
of all third parties with which we shared personal information
in the immediately preceding calendar year. If you are
a California resident and would like to make such a
request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age, reside in
California, and have a registered account with
Services, you have the right to request removal of
unwanted data that you publicly post on the
Services. To request removal of such data, please
contact us using the contact information provided
below and include the email address associated
with your account and a statement that you reside
in California. We will make sure the data is not
publicly displayed on the Services, but please be
aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups,
etc.).
CCPA Privacy Notice
The California Code of Regulations
defines a "resident" as:
(1) every individual who is in the State of
California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the
State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies
to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we
collect?
We have collected the following categories of
personal information in the past twelve (12)
months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name,
alias, postal address, telephone or mobile
contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address, and
account name |
NO
|
B. Personal information categories listed
in the California Customer Records statute | Name, contact information, education,
employment, employment history, and
financial information |
YES
|
C. Protected classification
characteristics under California or
federal law | Gender and date of birth |
NO
|
D. Commercial information | Transaction information, purchase
history, financial details, and payment
information |
NO
|
E. Biometric information | Fingerprints and voiceprints |
NO
|
F. Internet or other similar network
activity | Browsing history, search history, online behavior, interest data, and interactions
with our and other websites, applications,
systems, and advertisements |
NO
|
G. Geolocation data | Device location |
NO
|
H. Audio, electronic, visual, thermal,
olfactory, or similar information | Images and audio, video or call
recordings created in connection with our
business activities |
NO
|
I. Professional or employment-related
information | Business contact details in order to
provide you our services at a business
level or job title, work history, and
professional qualifications if you apply
for a job with us |
NO
|
J. Education Information | Student records and directory information |
NO
|
K. Inferences drawn from other personal
information | Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics |
NO
|
We may also collect other personal information
outside of these categories instances where you
interact with us in person, online, or by phone or
mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services
and to respond to your inquiries.
How do we use and share your personal
information?
More information about our data collection and
sharing practices can be found in this privacy notice.
You may contact us by email at ops@empirenational.com, by calling
toll-free at (800) 985-0888, by visiting https://empirenational.com, or by referring to the contact details at the bottom
of this document.
If you are using an authorized agent to
exercise your right to opt out we may deny a request
if the authorized agent does
not submit proof that they have been validly authorized to act on
your behalf.
Will your information be shared with anyone
else?
We may disclose your personal information with
our service providers pursuant to a written
contract between us and each service provider.
Each service provider is a for-profit entity that
processes the information on our behalf.
We may use your personal information for our own
business purposes, such as for undertaking
internal research for technological development
and demonstration. This is not considered to be "selling" of your
personal information.
Empire National Inc has not disclosed or sold any personal
information to third parties for a business or
commercial purpose in the preceding twelve (12)
months. Empire National Inc will not sell personal information in the future
belonging to website visitors, users, and other
consumers.
SMS consent or phone numbers for the purpose of
SMS are not shared with any third party under any
circumstances.
Your rights with respect to your personal data
Right to request deletion of the data — Request
to delete
You can ask for the deletion of your personal
information. If you ask us to delete your personal
information, we will respect your request and
delete your personal information, subject to
certain exceptions provided by law, such as (but
not limited to) the exercise by another consumer
of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or
any processing that may be required to protect
against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right
to know:
- whether we collect and use your personal
information;
- the categories of personal information that we
collect;
- the purposes for which the collected personal
information is used;
- whether we sell your personal information to
third parties;
- the categories of personal information that we
sold or disclosed for a business purpose;
- the categories of third parties to whom the
personal information was sold or disclosed for a
business purpose; and
- the business or commercial purpose for
collecting or selling personal information.
In accordance with applicable law, we are not
obligated to provide or delete consumer
information that is de-identified in response to a
consumer request or to re-identify individual data
to verify a consumer request.
Right to Non-Discrimination for the Exercise of
a Consumer’s Privacy Rights
We will not discriminate against you if you
exercise your privacy rights.
Verification process
Upon receiving your request, we will need to
verify your identity to determine you are the same
person about whom we have the information in our
system. These verification efforts require us to
ask you to provide information so that we can
match it with information you have previously
provided us. For instance, depending on the type
of request you submit, we may ask you to provide
certain information so that we can match the
information you provide with the information we
already have on file, or we may contact you
through a communication method (e.g., phone or
email) that you have previously provided to us. We may
also use other verification methods as the circumstances
dictate.
We will only use personal information provided in
your request to verify your identity or authority
to make the request. To the extent possible, we
will avoid requesting additional information from
you for the purposes of verification. However, if
we cannot verify your identity from the
information already maintained by us, we may
request that you provide additional information
for the purposes of verifying your identity and
for security or fraud-prevention purposes. We will
delete such additionally provided information as
soon as we finish verifying you.
Other privacy rights
- You may object to the processing of your
personal information.
- You may request correction of your personal
data if it is incorrect or no longer relevant,
or ask to restrict the processing of the
information.
- You can designate an authorized agent
to make a request under the CCPA on your behalf. We
may deny a request from an authorized agent
that does not submit proof that they have been validly
authorized to act
on your behalf in accordance with the CCPA.
- You may request to opt out from future selling
of your personal information to third parties.
Upon receiving an opt-out request, we will act
upon the request as soon as feasibly possible,
but no later than fifteen (15) days from the
date of the request submission.
To exercise these rights, you can contact
us by email
at ops@empirenational.com, by calling
toll-free at (800) 985-0888, by
visiting https://empirenational.com, or by referring to the contact details at the bottom
of this document. If you have a complaint about how we
handle your data, we would like to hear from you.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will
update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to
time. The updated version will be indicated by an
updated "Revised" date and
the updated version will be effective as soon as it
is accessible. If we make material changes to this privacy
notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you
a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting
your information.
14. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this
notice, you may email us
at ops@empirenational.com or by post to:
Empire National Inc
5045 Hendersonville Rd, Unit. 1 Fletcher, NC
28732
United States
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you
may have the right to request access to the
personal information we collect from you, change
that information, or delete it in some
circumstances. To request to review, update, or
delete your personal information, please submit a request
form by clicking here. 1. SMS Consent Communication:
The information as phone numbers obtained as part of the
SMS consent process will not be shared with third parties
for marketing purposes.
2. Types of SMS Communications:
3. Message Frequency:
Message frequency may vary depending on the type of
communication. For example, you may receive up to [X] SMS
messages per week related to your appointments.
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may
apply, depending on your carrier’s pricing plan. These
fees may vary if the message is sent domestically or
internationally.
5. Opt-In Method:
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To
do so, simply reply "STOP" to any SMS message you receive.
Alternatively, you can contact us directly to request
removal from our messaging list.
7. Help:
If you do not wish to receive SMS messages, you can choose
not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
Message frequency may vary.
Empire National, Inc., together with its affiliates and
subsidiaries ("Empire"), utilizes driver-facing and
road-facing dashcam technology and related driver
intelligence software (collectively, the "Dashcam
Technology") provided by Motive Technologies, Inc.
("Motive"). Certain information collected through the
Dashcam Technology may be considered "biometric data" or
"biometric information" under applicable state laws. This
Policy explains the categories of biometric data that may
be collected, the purposes for which such data is used,
how it is stored and protected, and how long it is
retained.
Dashcam Technology and Data Collection; and Use of
Biometric Data
When enabled, the inward facing camera may analyze video
of the vehicle interior and its occupants. In limited
circumstances, this analysis may involve facial or body
related measurements that could be considered Biometric
Data under certain state laws. Empire does not sell,
lease, trade, or otherwise profit from Biometric Data.
Where required by applicable law, Empire obtains written
consent from drivers prior to the collection or use of
biometric data.
Empire uses reasonable standards of care to protect
Biometric Data from unauthorized access, disclosure, or
misuse. Biometric Data is stored, transmitted, and
safeguarded using measures that are at least as protective
as those applied to other sensitive and confidential
personal information.
Empire's practices are designed to comply with applicable
biometric privacy laws, including, where applicable, the
Illinois Biometric Information Privacy Act (BIPA).
Biometric Data is retained only for as long as reasonably
necessary to fulfill the purposes described in this
Policy, unless a longer retention period is required or
permitted by law. Biometric Data is permanently destroyed
when the initial purpose for collecting or obtaining such
data has been satisfied or within three (3) years of the
individual’s last interaction with Empire, whichever
occurs first, unless a longer retention period is required
or permitted by law.
Empire may update this Policy from time to time to reflect
changes in technology, legal requirements, or business
practices. Any material changes will be posted on this
website.
